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Privacy Policy
Lesley Ryder Coaching
Last updated: 13 September 2026
This Privacy Policy explains how Lesley Ryder Coaching, operated by Lesley Ryder, collects, uses, stores and protects your personal information when you:
visit my website;
contact me;
sign up for emails or free resources;
purchase a product or coaching service;
book a coaching session; or
communicate with me as a client.
I handle personal information in accordance with applicable UK data protection law, including the UK GDPR and Data Protection Act 2018, as applicable.
Website: lesleycoaching.com
Email: [email protected]
Address: 2 Harefield Drive, Wilmslow, Cheshire, SK9 1NJ
Depending on how you interact with my website and services, I may collect:
your name;
email address;
telephone number;
billing and payment-related information;
booking and appointment information;
information you provide when making an enquiry;
information contained in communications with me;
information about products or coaching services you purchase;
information you provide when participating in coaching;
website usage and technical information;
IP address and device/browser information; and
information collected through cookies and analytics where applicable.
I only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
During coaching, you may choose to discuss personal circumstances, experiences, relationships, emotional wellbeing or other personal matters.
Depending on what you choose to share, some information may constitute special category data under UK data protection law, such as information concerning health.
I will only process such information where I have an appropriate lawful basis and additional condition required by data protection law.
You do not have to share information that you do not feel comfortable discussing.
I may use your personal information to:
provide coaching services;
arrange and manage appointments;
communicate with you about your coaching;
respond to enquiries;
process payments;
provide digital products and resources;
manage my client relationships;
send marketing emails where permitted;
provide free resources you have requested;
maintain business and financial records;
comply with legal and accounting requirements;
improve my website and services;
understand website usage and performance;
protect the security of my website and systems; and
prevent or detect fraud or misuse where appropriate.
Under UK data protection law, I may process your personal information using one or more of the following lawful bases:
Contract – where processing is necessary to provide a service or fulfil an agreement with you.
Consent – where you have specifically given permission for your information to be used for a particular purpose, such as receiving certain marketing emails.
Legitimate interests – where processing is necessary for my legitimate business interests and your rights and interests do not override those interests.
Legal obligation – where I need to process information to comply with a legal or regulatory requirement.
Where I rely on consent, you can withdraw your consent at any time.
If you choose to join my email list, I may send you:
free resources;
personal-development information;
coaching information;
news and updates; and
relevant offers.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting me.
Unsubscribing from marketing emails does not necessarily stop essential communications relating to a service you have purchased or an enquiry you have made.
Website payments may be processed by Stripe.
Stripe may process information such as your name, email address, payment information, billing information, transaction details and payment status in order to process your payment and provide its services.
I do not store your full payment-card details.
Stripe processes information in accordance with its own privacy policy.
My website and related online business functions are provided through FEA Create.
Depending on the features I use, FEA Create may process information submitted through website forms, purchases, bookings, email sign-ups and other website functions.
I only use the relevant features needed to operate my website and business.
I use Google Workspace for my professional business email address:
Emails and business communications may therefore be processed and stored through Google's systems.
When I introduce online booking facilities, booking information may include your name, email address, appointment date and time and any information you choose to provide through a booking form.
Online coaching may be provided through services such as Zoom or Google Meet.
These providers may process your information in accordance with their own privacy policies.
I may use analytics tools, including FEA Create's website analytics and/or Google Analytics, to understand how visitors use my website and to improve its performance.
Where applicable, analytics cookies or similar technologies will only be used in accordance with applicable cookie and data protection requirements.
My website may use cookies and similar technologies.
Some cookies may be necessary for the website to function properly. Other cookies, such as analytics cookies, may require your consent depending on how they are used.
Where required, I will provide an appropriate cookie consent mechanism.
I may share relevant personal information with trusted service providers where this is necessary to operate my business and provide services to you.
These may include:
FEA Create;
Stripe;
Google Workspace and other Google services;
booking and calendar providers;
online meeting providers;
website and technical service providers;
analytics providers;
IT and security providers;
professional advisers where necessary; and
legal, regulatory or government authorities where I am legally required to do so.
I do not sell your personal information.
I only share information that is reasonably necessary for the relevant purpose.
Some of the service providers I use may process personal information outside the United Kingdom.
Where this happens, I will take reasonable steps to ensure that appropriate safeguards are in place as required by applicable UK data protection law.
I will only keep your personal information for as long as reasonably necessary for the purposes for which it was collected.
Some information may need to be retained for longer periods because of legal, accounting, tax, insurance or other business requirements.
Different types of information may therefore be kept for different periods.
When information is no longer required, I will take reasonable steps to securely delete or dispose of it.
I take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, email system or electronic storage system can be guaranteed to be completely secure.
Under UK data protection law, and subject to certain legal conditions and exemptions, you may have the right to:
access the personal information I hold about you;
correct inaccurate or incomplete information;
request erasure of your personal information;
request restriction of processing;
object to certain types of processing;
request data portability in certain circumstances;
withdraw consent where processing is based on consent; and
have rights relating to certain forms of automated decision-making and profiling, where applicable.
If you would like to exercise any of these rights, please contact me.
Email: [email protected]
I will normally respond to a valid data protection request within one month, although the law allows additional time in certain circumstances, such as where a request is particularly complex.
If you have any questions about this Privacy Policy or how I handle your personal information, please contact:
Lesley Ryder Coaching
2 Harefield Drive
Wilmslow
Cheshire
SK9 1NJ
Email: [email protected]
If you have concerns about how I have handled your personal information, please contact me first so that I can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO), which is the UK's independent data protection regulator.
Information Commissioner's Office (ICO)
I may update this Privacy Policy from time to time to reflect changes to my business, website, services or legal requirements.
The latest version will always be published on this website with the date it was last updated.
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